Forwarded from Telegram Info English (Sominemo)
Automatic charges for Telegram Premium subscription
Users have noticed @PremiumBot renews the subscription a day before the scheduled date.
Automatic Renewal FAQ
• How to disable automatic renewal?
Send the
• Why did the renewal happen before my subscription expired?
It's a common practice for subscriptions to renew a day (or even sooner) before the expiration. You can see this happening in the App Store and Google Play too. Although the @PremiumBot tells you the "next payment date", it seems like the developers didn't consider the fact that the bot can renew subscriptions earlier. The date the bot tells you is actually the expiration date for your subscription in case you cancel it.
• Why the date shifted back in the next month?
It looks like @PremiumBot considers a month to be a 30-day period. There's still a probability for this to be an error, but the messenger team didn't comment on this regard.
• Why did the price in @PremiumBot get lower?
In first few days after the sells started, Telegram was still adjusting the prices in some regions, like Russia, so in some markets price got lower. You don't need to cancel the subscription and resubscribe to get the new price.
• Will there be compensation if I paid more in the first month due to the price adjustments?
No, compensation for price fluctuations in June is not planned.
• Why is the price for Telegram Premium higher in App Store and Google Play?
Because of App Store and Google Play fees, and also local taxes in some markets.
The subscription is cheaper to get with the @PremiumBot. Because of digital app stores rules, the bot only works on webz.telegram.org and Telegram apps downloaded from telegram.org. The bot won't start in apps installed from app stores or third parties.
• I didn't set the "Save Information for future use" checkbox while entering my payment data, but I was still automatically charged!
This checkbox is responsible for one-time payments in bots. Telegram Premium is a subscription.
Subscriptions don't store your payment data. Instead, they "tokenize" your card. This means the store asks for a special key from your bank, which allows the merchant to make regular payments without storing your card info. These keys usually continue to work even if you re-issue the card because of its expiry, or if you do it manually. Some banks allow revoking such keys from their online banking apps.
#premium #faq
Users have noticed @PremiumBot renews the subscription a day before the scheduled date.
Automatic Renewal FAQ
• How to disable automatic renewal?
Send the
/stop command after every payment. Telegram Premium will continue to work but won't renew automatically upon expiration.• Why did the renewal happen before my subscription expired?
It's a common practice for subscriptions to renew a day (or even sooner) before the expiration. You can see this happening in the App Store and Google Play too. Although the @PremiumBot tells you the "next payment date", it seems like the developers didn't consider the fact that the bot can renew subscriptions earlier. The date the bot tells you is actually the expiration date for your subscription in case you cancel it.
• Why the date shifted back in the next month?
It looks like @PremiumBot considers a month to be a 30-day period. There's still a probability for this to be an error, but the messenger team didn't comment on this regard.
• Why did the price in @PremiumBot get lower?
In first few days after the sells started, Telegram was still adjusting the prices in some regions, like Russia, so in some markets price got lower. You don't need to cancel the subscription and resubscribe to get the new price.
• Will there be compensation if I paid more in the first month due to the price adjustments?
No, compensation for price fluctuations in June is not planned.
• Why is the price for Telegram Premium higher in App Store and Google Play?
Because of App Store and Google Play fees, and also local taxes in some markets.
The subscription is cheaper to get with the @PremiumBot. Because of digital app stores rules, the bot only works on webz.telegram.org and Telegram apps downloaded from telegram.org. The bot won't start in apps installed from app stores or third parties.
• I didn't set the "Save Information for future use" checkbox while entering my payment data, but I was still automatically charged!
This checkbox is responsible for one-time payments in bots. Telegram Premium is a subscription.
Subscriptions don't store your payment data. Instead, they "tokenize" your card. This means the store asks for a special key from your bank, which allows the merchant to make regular payments without storing your card info. These keys usually continue to work even if you re-issue the card because of its expiry, or if you do it manually. Some banks allow revoking such keys from their online banking apps.
#premium #faq