*Ford unlocks thousands of new charging stations with an unlikely partner*
Owners of Ford’s Mustang Mach-E and F-150 Lightning electric vehicles who have had a bit of trouble, are going to have a much easier time finding a place to charge their machines, thanks to a rival in their segment. Related: Electric vehicle market facing challenges in its efforts to grow Following a previous statement made in May, Ford (F) - Get Free Report announced in a statement on Oct. 30 that they are increasing the amount of Tesla (TSLA) - Get Free Report Superchargers that will be available for use by its EV customers. EXETER, ENGLAND - SEPTEMBER 23: A general view of a Telsa EV electric vehicle charging at the Tesla only Supercharger network at Moto Exeter M5 Motorway Services charging point on September 23, 2023 in Exeter, England. (Photo by John Keeble/Getty Images) John Keeble/Getty Images According to Ford, “more than 15,000 confirmed” Tesla Superchargers will be added to their BlueOval Charge Network, up from 12,000 that was previously announced in May. Owners of Ford EVs will be able to access the Tesla-branded chargers starting in Spring 2024 by the use of a special adapter, which will be available online through their website. Tesla Superchargers are just one of the many partners that have participated in Ford’s BlueOval Charging Network, which currently provides its North American customers with over 88,000 chargers from partners like Electrify America, Shell Recharge, ChargePoint and EVgo. More Business of EVs:A full list of EVs and hybrids that qualify for federal tax creditsHere’s why EV experts are flaming Joe Biden’s car policyThe EV industry is facing an unusual new problem According to Tesla, more than 50,000 Superchargers have been installed along major routes and near convenient amenities, which they claim is the largest global fast charging station network in the world. Data from a February 2023 report by Reuters states that Tesla's network contains more than 17,711 Superchargers in the U.S. and accounts for about 60% of the total number of fast chargers. Details about pricing for charging and the required adapter needed to plug into Tesla's superchargers will be announced by Ford at a later date. Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
[Read more...](https://www.thestreet.com/electric-vehicles/ford-unlocks-thousands-of-new-charging-stations)
Owners of Ford’s Mustang Mach-E and F-150 Lightning electric vehicles who have had a bit of trouble, are going to have a much easier time finding a place to charge their machines, thanks to a rival in their segment. Related: Electric vehicle market facing challenges in its efforts to grow Following a previous statement made in May, Ford (F) - Get Free Report announced in a statement on Oct. 30 that they are increasing the amount of Tesla (TSLA) - Get Free Report Superchargers that will be available for use by its EV customers. EXETER, ENGLAND - SEPTEMBER 23: A general view of a Telsa EV electric vehicle charging at the Tesla only Supercharger network at Moto Exeter M5 Motorway Services charging point on September 23, 2023 in Exeter, England. (Photo by John Keeble/Getty Images) John Keeble/Getty Images According to Ford, “more than 15,000 confirmed” Tesla Superchargers will be added to their BlueOval Charge Network, up from 12,000 that was previously announced in May. Owners of Ford EVs will be able to access the Tesla-branded chargers starting in Spring 2024 by the use of a special adapter, which will be available online through their website. Tesla Superchargers are just one of the many partners that have participated in Ford’s BlueOval Charging Network, which currently provides its North American customers with over 88,000 chargers from partners like Electrify America, Shell Recharge, ChargePoint and EVgo. More Business of EVs:A full list of EVs and hybrids that qualify for federal tax creditsHere’s why EV experts are flaming Joe Biden’s car policyThe EV industry is facing an unusual new problem According to Tesla, more than 50,000 Superchargers have been installed along major routes and near convenient amenities, which they claim is the largest global fast charging station network in the world. Data from a February 2023 report by Reuters states that Tesla's network contains more than 17,711 Superchargers in the U.S. and accounts for about 60% of the total number of fast chargers. Details about pricing for charging and the required adapter needed to plug into Tesla's superchargers will be announced by Ford at a later date. Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
[Read more...](https://www.thestreet.com/electric-vehicles/ford-unlocks-thousands-of-new-charging-stations)
TheStreet
Ford unlocks thousands of new charging stations with an unlikely partner
The Dearborn, Mich., auto giant’s charging network is expanding with an unusual partner.
Ford unlocks thousands of new charging stations with an unlikely partner
Owners of Ford’s Mustang Mach-E and F-150 Lightning electric vehicles who have had a bit of trouble, are going to have a much easier time finding a place to charge their machines, thanks to a rival in their segment. Related: Electric vehicle market facing challenges in its efforts to grow Following a previous statement made in May, Ford (F) - Get Free Report announced in a statement on Oct. 30 that they are increasing the amount of Tesla (TSLA) - Get Free Report Superchargers that will be available for use by its EV customers. EXETER, ENGLAND - SEPTEMBER 23: A general view of a Telsa EV electric vehicle charging at the Tesla only Supercharger network at Moto Exeter M5 Motorway Services charging point on September 23, 2023 in Exeter, England. (Photo by John Keeble/Getty Images) John Keeble/Getty Images According to Ford, “more than 15,000 confirmed” Tesla Superchargers will be added to their BlueOval Charge Network, up from 12,000 that was previously announced in May. Owners of Ford EVs will be able to access the Tesla-branded chargers starting in Spring 2024 by the use of a special adapter, which will be available online through their website. Tesla Superchargers are just one of the many partners that have participated in Ford’s BlueOval Charging Network, which currently provides its North American customers with over 88,000 chargers from partners like Electrify America, Shell Recharge, ChargePoint and EVgo. More Business of EVs:A full list of EVs and hybrids that qualify for federal tax creditsHere’s why EV experts are flaming Joe Biden’s car policyThe EV industry is facing an unusual new problem According to Tesla, more than 50,000 Superchargers have been installed along major routes and near convenient amenities, which they claim is the largest global fast charging station network in the world. Data from a February 2023 report by Reuters states that Tesla's network contains more than 17,711 Superchargers in the U.S. and accounts for about 60% of the total number of fast chargers. Details about pricing for charging and the required adapter needed to plug into Tesla's superchargers will be announced by Ford at a later date. Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
Read more...
Owners of Ford’s Mustang Mach-E and F-150 Lightning electric vehicles who have had a bit of trouble, are going to have a much easier time finding a place to charge their machines, thanks to a rival in their segment. Related: Electric vehicle market facing challenges in its efforts to grow Following a previous statement made in May, Ford (F) - Get Free Report announced in a statement on Oct. 30 that they are increasing the amount of Tesla (TSLA) - Get Free Report Superchargers that will be available for use by its EV customers. EXETER, ENGLAND - SEPTEMBER 23: A general view of a Telsa EV electric vehicle charging at the Tesla only Supercharger network at Moto Exeter M5 Motorway Services charging point on September 23, 2023 in Exeter, England. (Photo by John Keeble/Getty Images) John Keeble/Getty Images According to Ford, “more than 15,000 confirmed” Tesla Superchargers will be added to their BlueOval Charge Network, up from 12,000 that was previously announced in May. Owners of Ford EVs will be able to access the Tesla-branded chargers starting in Spring 2024 by the use of a special adapter, which will be available online through their website. Tesla Superchargers are just one of the many partners that have participated in Ford’s BlueOval Charging Network, which currently provides its North American customers with over 88,000 chargers from partners like Electrify America, Shell Recharge, ChargePoint and EVgo. More Business of EVs:A full list of EVs and hybrids that qualify for federal tax creditsHere’s why EV experts are flaming Joe Biden’s car policyThe EV industry is facing an unusual new problem According to Tesla, more than 50,000 Superchargers have been installed along major routes and near convenient amenities, which they claim is the largest global fast charging station network in the world. Data from a February 2023 report by Reuters states that Tesla's network contains more than 17,711 Superchargers in the U.S. and accounts for about 60% of the total number of fast chargers. Details about pricing for charging and the required adapter needed to plug into Tesla's superchargers will be announced by Ford at a later date. Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
Read more...
TheStreet
Ford unlocks thousands of new charging stations with an unlikely partner
The Dearborn, Mich., auto giant’s charging network is expanding with an unusual partner.
*Famed economist has a bullish prediction for worried investors*
Suffering one of the worst weeks of the year after the S&P 500 dropped nearly 5% last week, reeling markets could use some good news over the last couple of days of October. U.S. stocks moved higher in early Monday trading — following last week's slump that pushed the S&P 500 into correction territory — and at least one market bull sees Monday's momentum carrying over at least through November and possibly longer. Related: Billionaire investor makes a move on bonds, has a dire warning about the global economy "It pays to be bullish long-term all the time in the stock market," Jeremy Siegel, Wharton School professor of finance told CNBC Monday. His belief in the health of the current market is fueled by historical precedent. "In a way I say 'thank goodness October is nearly over,'" Sigel said. "I looked up the data, over the last 25 years, November is the second best month of the year (for stocks), just slightly behind April which is the first best month. So I do think we're going to have a year-end rally over here coming up." Most market watchers are paying attention to the Federal Reserve's decision on whether to raise interest rates or not on Wednesday. The bond market is also under surveillance after the U.S. Treasury began the first of three auctions to sell $114 billion in new 2-year notes. But Siegel doesn't expect much to happen during Wednesday's Fed meeting. "The Fed is certainly not going to do anything on Wednesday and they're going to leave the door open (for more rate increases)... There's no docs this meeting, so we won't know what all of the FOMC members are going to be thinking," Sigel said. The S&P 500 just entered correction territory last week as it gave up much of its recent gains to fall to 10% below its peak in July. The benchmark index is now just 15% off of its October 2022 low, which Sigel believes will hold as the market's lowest level ahead of the upcoming rally he is predicting. "Returns in the market over the next one, two, five, 10 years are very good. If you can invest 15% off of a bear market low, which is what we had a year ago, your subsequent returns have exceeded the market by quite a margin." Check out Sigel's full interview below: "I do think we're going to have a year-end rally coming up. The Fed is not going to do anything on Wednesday and they're going to leave the door open," says Jeremy Siegel. "I think we're pretty near the top of the 10-year, maybe five and a quarter." pic.twitter.com/SwuHg3P69l— Squawk Box (@SquawkCNBC) October 30, 2023 Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
[Read more...](https://www.thestreet.com/investing/stocks/famed-economist-has-a-bullish-prediction-for-worried-investors)
Suffering one of the worst weeks of the year after the S&P 500 dropped nearly 5% last week, reeling markets could use some good news over the last couple of days of October. U.S. stocks moved higher in early Monday trading — following last week's slump that pushed the S&P 500 into correction territory — and at least one market bull sees Monday's momentum carrying over at least through November and possibly longer. Related: Billionaire investor makes a move on bonds, has a dire warning about the global economy "It pays to be bullish long-term all the time in the stock market," Jeremy Siegel, Wharton School professor of finance told CNBC Monday. His belief in the health of the current market is fueled by historical precedent. "In a way I say 'thank goodness October is nearly over,'" Sigel said. "I looked up the data, over the last 25 years, November is the second best month of the year (for stocks), just slightly behind April which is the first best month. So I do think we're going to have a year-end rally over here coming up." Most market watchers are paying attention to the Federal Reserve's decision on whether to raise interest rates or not on Wednesday. The bond market is also under surveillance after the U.S. Treasury began the first of three auctions to sell $114 billion in new 2-year notes. But Siegel doesn't expect much to happen during Wednesday's Fed meeting. "The Fed is certainly not going to do anything on Wednesday and they're going to leave the door open (for more rate increases)... There's no docs this meeting, so we won't know what all of the FOMC members are going to be thinking," Sigel said. The S&P 500 just entered correction territory last week as it gave up much of its recent gains to fall to 10% below its peak in July. The benchmark index is now just 15% off of its October 2022 low, which Sigel believes will hold as the market's lowest level ahead of the upcoming rally he is predicting. "Returns in the market over the next one, two, five, 10 years are very good. If you can invest 15% off of a bear market low, which is what we had a year ago, your subsequent returns have exceeded the market by quite a margin." Check out Sigel's full interview below: "I do think we're going to have a year-end rally coming up. The Fed is not going to do anything on Wednesday and they're going to leave the door open," says Jeremy Siegel. "I think we're pretty near the top of the 10-year, maybe five and a quarter." pic.twitter.com/SwuHg3P69l— Squawk Box (@SquawkCNBC) October 30, 2023 Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
[Read more...](https://www.thestreet.com/investing/stocks/famed-economist-has-a-bullish-prediction-for-worried-investors)
Famed economist has a bullish prediction for worried investors
Suffering one of the worst weeks of the year after the S&P 500 dropped nearly 5% last week, reeling markets could use some good news over the last couple of days of October. U.S. stocks moved higher in early Monday trading — following last week's slump that pushed the S&P 500 into correction territory — and at least one market bull sees Monday's momentum carrying over at least through November and possibly longer. Related: Billionaire investor makes a move on bonds, has a dire warning about the global economy "It pays to be bullish long-term all the time in the stock market," Jeremy Siegel, Wharton School professor of finance told CNBC Monday. His belief in the health of the current market is fueled by historical precedent. "In a way I say 'thank goodness October is nearly over,'" Sigel said. "I looked up the data, over the last 25 years, November is the second best month of the year (for stocks), just slightly behind April which is the first best month. So I do think we're going to have a year-end rally over here coming up." Most market watchers are paying attention to the Federal Reserve's decision on whether to raise interest rates or not on Wednesday. The bond market is also under surveillance after the U.S. Treasury began the first of three auctions to sell $114 billion in new 2-year notes. But Siegel doesn't expect much to happen during Wednesday's Fed meeting. "The Fed is certainly not going to do anything on Wednesday and they're going to leave the door open (for more rate increases)... There's no docs this meeting, so we won't know what all of the FOMC members are going to be thinking," Sigel said. The S&P 500 just entered correction territory last week as it gave up much of its recent gains to fall to 10% below its peak in July. The benchmark index is now just 15% off of its October 2022 low, which Sigel believes will hold as the market's lowest level ahead of the upcoming rally he is predicting. "Returns in the market over the next one, two, five, 10 years are very good. If you can invest 15% off of a bear market low, which is what we had a year ago, your subsequent returns have exceeded the market by quite a margin." Check out Sigel's full interview below: "I do think we're going to have a year-end rally coming up. The Fed is not going to do anything on Wednesday and they're going to leave the door open," says Jeremy Siegel. "I think we're pretty near the top of the 10-year, maybe five and a quarter." pic.twitter.com/SwuHg3P69l— Squawk Box (@SquawkCNBC) October 30, 2023 Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
Read more...
Suffering one of the worst weeks of the year after the S&P 500 dropped nearly 5% last week, reeling markets could use some good news over the last couple of days of October. U.S. stocks moved higher in early Monday trading — following last week's slump that pushed the S&P 500 into correction territory — and at least one market bull sees Monday's momentum carrying over at least through November and possibly longer. Related: Billionaire investor makes a move on bonds, has a dire warning about the global economy "It pays to be bullish long-term all the time in the stock market," Jeremy Siegel, Wharton School professor of finance told CNBC Monday. His belief in the health of the current market is fueled by historical precedent. "In a way I say 'thank goodness October is nearly over,'" Sigel said. "I looked up the data, over the last 25 years, November is the second best month of the year (for stocks), just slightly behind April which is the first best month. So I do think we're going to have a year-end rally over here coming up." Most market watchers are paying attention to the Federal Reserve's decision on whether to raise interest rates or not on Wednesday. The bond market is also under surveillance after the U.S. Treasury began the first of three auctions to sell $114 billion in new 2-year notes. But Siegel doesn't expect much to happen during Wednesday's Fed meeting. "The Fed is certainly not going to do anything on Wednesday and they're going to leave the door open (for more rate increases)... There's no docs this meeting, so we won't know what all of the FOMC members are going to be thinking," Sigel said. The S&P 500 just entered correction territory last week as it gave up much of its recent gains to fall to 10% below its peak in July. The benchmark index is now just 15% off of its October 2022 low, which Sigel believes will hold as the market's lowest level ahead of the upcoming rally he is predicting. "Returns in the market over the next one, two, five, 10 years are very good. If you can invest 15% off of a bear market low, which is what we had a year ago, your subsequent returns have exceeded the market by quite a margin." Check out Sigel's full interview below: "I do think we're going to have a year-end rally coming up. The Fed is not going to do anything on Wednesday and they're going to leave the door open," says Jeremy Siegel. "I think we're pretty near the top of the 10-year, maybe five and a quarter." pic.twitter.com/SwuHg3P69l— Squawk Box (@SquawkCNBC) October 30, 2023 Get investment guidance from trusted portfolio managers without the management fees. Sign up for Action Alerts PLUS now.
Read more...
TheStreet
Famed economist has a bullish prediction for worried investors
Historical data suggests a strong end of the year for markets after the S&P 500 entered correction territory last week.
*ACEMAGIC TANK 03 is cube-shaped mini PC with up to Core i9-12900H and NVIDIA graphics*
Chinese Mini PC maker ACEMAGIC’s new TANK 03 is the company’s most powerful model to date. It’s also the most unusual looking, with a cube(ish) design that the company says “draws inspiration” from sci-fi spaceships, RGB lighting and a performance dial on the front. Under the hood, this 167 x 167 x 161mm (6.6″ x […] The post ACEMAGIC TANK 03 is cube-shaped mini PC with up to Core i9-12900H and NVIDIA graphics appeared first on Liliputing.
[Read more...](https://liliputing.com/acemagic-tank-03-is-cube-shaped-mini-pc-with-up-to-core-i9-12900h-and-nvidia-graphics/)
Chinese Mini PC maker ACEMAGIC’s new TANK 03 is the company’s most powerful model to date. It’s also the most unusual looking, with a cube(ish) design that the company says “draws inspiration” from sci-fi spaceships, RGB lighting and a performance dial on the front. Under the hood, this 167 x 167 x 161mm (6.6″ x […] The post ACEMAGIC TANK 03 is cube-shaped mini PC with up to Core i9-12900H and NVIDIA graphics appeared first on Liliputing.
[Read more...](https://liliputing.com/acemagic-tank-03-is-cube-shaped-mini-pc-with-up-to-core-i9-12900h-and-nvidia-graphics/)
*The U.S. government says Southwest Airlines seriously messed up*
Those who found themselves stuck in an airport over Christmas 2022 are unlikely to forget the Southwest Airlines (LUV) - Get Free Report holiday fiasco of last year. Amid both bad weather in multiple parts of the country and a breakdown of the airline’s booking system software, nearly 4,000 or 75% of all of Southwest’s domestic flights were canceled on the day after Christmas alone. An additional 16,700 flights were affected in the coming days and U.S. Transportation Secretary Pete Buttigieg eventually stepped in and called such cancelation rates “unacceptable.”Related: Holiday Travel Chaos and Government Callout Did Not Affect Southwest's Record Earnings “While weather can disrupt flight schedules, the thousands of cancellations by Southwest in recent days have not been because of the weather," Buttigieg wrote in a Dec. 29 letter to Southwest CEO Bob Jordan. "Other airlines that experienced weather-related cancellations and delays due to the winter storm recovered relatively quickly, unlike Southwest." Southwest passengers wait to hear news of a flight update. Image source: Getty Images. Southwest did not provide ‘proper and prompt refunds,’ regulators find After almost a year of investigations into what exactly went wrong, regulators from the Department of Transportation determined that the airline had indeed failed to provide “adequate customer service assistance, prompt flight status notifications, and proper and prompt refunds." More travel stories:A new travel term is taking over the internet (and reaching airlines and hotels)The 10 best airline stocks to buy nowAirlines see a new kind of traveler at the front of the plane While many details around the determination are yet to emerge, a regulatory filing first reported by Reuters shows that Southwest had been notified of the finding on Oct. 27 and also told that a civil penalty may be on its way as well. No details around the amount or timing of the fine have yet been released but in announcing the information Southwest said that it would be working with the Department of Transportation to resolve the matter to the satisfaction of all.Southwest promised to fix these issue – Did it? “This level of close-in cancels led us to get behind and then we lost the use of the automation," the company said in announcing what went wrong during the holiday period in a January earnings call. “Consequently, without updated remember schedules, they can't reassign crew members to solve for flights with crew coverage issues. So the disruption uncovered a functional gap in our technology.” As CEO, Jordan also apologized to the customers and the employees and promised to resolve the technology issues to ensure a similar level of disruption would not happen again. On April 25, Southwest briefly grounded all flights "to work through data connection issues resulting from a firewall failure" but resolved the issue within a day. Analysts said that the issue lies with a wider need to modernize the entire software system that would come at a high cost to the airline. Despite all this, Southwest still reported record revenue of $5.7 billion in the first quarter of 2023. Things started to turn downward later in the year amid general problems of understaffing and rising jet fuel costs faced by the airline industry. Analysts at TD Cowen recently downgraded Southwest from Outperform to Market Perform after third quarter results that led Jordan to lower 2024 earnings per share estimates from $1.49 to $0. At $22.21 as of Oct. 30, Southwest shares are also down 38% since 2022 and 32% in the year to date.
[Read more...](https://www.thestreet.com/lifestyle/travel/southwest-airlines-holiday-2022-resolution)
Those who found themselves stuck in an airport over Christmas 2022 are unlikely to forget the Southwest Airlines (LUV) - Get Free Report holiday fiasco of last year. Amid both bad weather in multiple parts of the country and a breakdown of the airline’s booking system software, nearly 4,000 or 75% of all of Southwest’s domestic flights were canceled on the day after Christmas alone. An additional 16,700 flights were affected in the coming days and U.S. Transportation Secretary Pete Buttigieg eventually stepped in and called such cancelation rates “unacceptable.”Related: Holiday Travel Chaos and Government Callout Did Not Affect Southwest's Record Earnings “While weather can disrupt flight schedules, the thousands of cancellations by Southwest in recent days have not been because of the weather," Buttigieg wrote in a Dec. 29 letter to Southwest CEO Bob Jordan. "Other airlines that experienced weather-related cancellations and delays due to the winter storm recovered relatively quickly, unlike Southwest." Southwest passengers wait to hear news of a flight update. Image source: Getty Images. Southwest did not provide ‘proper and prompt refunds,’ regulators find After almost a year of investigations into what exactly went wrong, regulators from the Department of Transportation determined that the airline had indeed failed to provide “adequate customer service assistance, prompt flight status notifications, and proper and prompt refunds." More travel stories:A new travel term is taking over the internet (and reaching airlines and hotels)The 10 best airline stocks to buy nowAirlines see a new kind of traveler at the front of the plane While many details around the determination are yet to emerge, a regulatory filing first reported by Reuters shows that Southwest had been notified of the finding on Oct. 27 and also told that a civil penalty may be on its way as well. No details around the amount or timing of the fine have yet been released but in announcing the information Southwest said that it would be working with the Department of Transportation to resolve the matter to the satisfaction of all.Southwest promised to fix these issue – Did it? “This level of close-in cancels led us to get behind and then we lost the use of the automation," the company said in announcing what went wrong during the holiday period in a January earnings call. “Consequently, without updated remember schedules, they can't reassign crew members to solve for flights with crew coverage issues. So the disruption uncovered a functional gap in our technology.” As CEO, Jordan also apologized to the customers and the employees and promised to resolve the technology issues to ensure a similar level of disruption would not happen again. On April 25, Southwest briefly grounded all flights "to work through data connection issues resulting from a firewall failure" but resolved the issue within a day. Analysts said that the issue lies with a wider need to modernize the entire software system that would come at a high cost to the airline. Despite all this, Southwest still reported record revenue of $5.7 billion in the first quarter of 2023. Things started to turn downward later in the year amid general problems of understaffing and rising jet fuel costs faced by the airline industry. Analysts at TD Cowen recently downgraded Southwest from Outperform to Market Perform after third quarter results that led Jordan to lower 2024 earnings per share estimates from $1.49 to $0. At $22.21 as of Oct. 30, Southwest shares are also down 38% since 2022 and 32% in the year to date.
[Read more...](https://www.thestreet.com/lifestyle/travel/southwest-airlines-holiday-2022-resolution)
TheStreet
U.S. government says Southwest Airlines seriously messed up
The Department of Transportation may hit Southwest with a fine for the travel chaos seen during the 2022 holiday period.
The U.S. government says Southwest Airlines seriously messed up
Those who found themselves stuck in an airport over Christmas 2022 are unlikely to forget the Southwest Airlines (LUV) - Get Free Report holiday fiasco of last year. Amid both bad weather in multiple parts of the country and a breakdown of the airline’s booking system software, nearly 4,000 or 75% of all of Southwest’s domestic flights were canceled on the day after Christmas alone. An additional 16,700 flights were affected in the coming days and U.S. Transportation Secretary Pete Buttigieg eventually stepped in and called such cancelation rates “unacceptable.”Related: Holiday Travel Chaos and Government Callout Did Not Affect Southwest's Record Earnings “While weather can disrupt flight schedules, the thousands of cancellations by Southwest in recent days have not been because of the weather," Buttigieg wrote in a Dec. 29 letter to Southwest CEO Bob Jordan. "Other airlines that experienced weather-related cancellations and delays due to the winter storm recovered relatively quickly, unlike Southwest." Southwest passengers wait to hear news of a flight update. Image source: Getty Images. Southwest did not provide ‘proper and prompt refunds,’ regulators find After almost a year of investigations into what exactly went wrong, regulators from the Department of Transportation determined that the airline had indeed failed to provide “adequate customer service assistance, prompt flight status notifications, and proper and prompt refunds." More travel stories:A new travel term is taking over the internet (and reaching airlines and hotels)The 10 best airline stocks to buy nowAirlines see a new kind of traveler at the front of the plane While many details around the determination are yet to emerge, a regulatory filing first reported by Reuters shows that Southwest had been notified of the finding on Oct. 27 and also told that a civil penalty may be on its way as well. No details around the amount or timing of the fine have yet been released but in announcing the information Southwest said that it would be working with the Department of Transportation to resolve the matter to the satisfaction of all.Southwest promised to fix these issue – Did it? “This level of close-in cancels led us to get behind and then we lost the use of the automation," the company said in announcing what went wrong during the holiday period in a January earnings call. “Consequently, without updated remember schedules, they can't reassign crew members to solve for flights with crew coverage issues. So the disruption uncovered a functional gap in our technology.” As CEO, Jordan also apologized to the customers and the employees and promised to resolve the technology issues to ensure a similar level of disruption would not happen again. On April 25, Southwest briefly grounded all flights "to work through data connection issues resulting from a firewall failure" but resolved the issue within a day. Analysts said that the issue lies with a wider need to modernize the entire software system that would come at a high cost to the airline. Despite all this, Southwest still reported record revenue of $5.7 billion in the first quarter of 2023. Things started to turn downward later in the year amid general problems of understaffing and rising jet fuel costs faced by the airline industry. Analysts at TD Cowen recently downgraded Southwest from Outperform to Market Perform after third quarter results that led Jordan to lower 2024 earnings per share estimates from $1.49 to $0. At $22.21 as of Oct. 30, Southwest shares are also down 38% since 2022 and 32% in the year to date.
Read more...
Those who found themselves stuck in an airport over Christmas 2022 are unlikely to forget the Southwest Airlines (LUV) - Get Free Report holiday fiasco of last year. Amid both bad weather in multiple parts of the country and a breakdown of the airline’s booking system software, nearly 4,000 or 75% of all of Southwest’s domestic flights were canceled on the day after Christmas alone. An additional 16,700 flights were affected in the coming days and U.S. Transportation Secretary Pete Buttigieg eventually stepped in and called such cancelation rates “unacceptable.”Related: Holiday Travel Chaos and Government Callout Did Not Affect Southwest's Record Earnings “While weather can disrupt flight schedules, the thousands of cancellations by Southwest in recent days have not been because of the weather," Buttigieg wrote in a Dec. 29 letter to Southwest CEO Bob Jordan. "Other airlines that experienced weather-related cancellations and delays due to the winter storm recovered relatively quickly, unlike Southwest." Southwest passengers wait to hear news of a flight update. Image source: Getty Images. Southwest did not provide ‘proper and prompt refunds,’ regulators find After almost a year of investigations into what exactly went wrong, regulators from the Department of Transportation determined that the airline had indeed failed to provide “adequate customer service assistance, prompt flight status notifications, and proper and prompt refunds." More travel stories:A new travel term is taking over the internet (and reaching airlines and hotels)The 10 best airline stocks to buy nowAirlines see a new kind of traveler at the front of the plane While many details around the determination are yet to emerge, a regulatory filing first reported by Reuters shows that Southwest had been notified of the finding on Oct. 27 and also told that a civil penalty may be on its way as well. No details around the amount or timing of the fine have yet been released but in announcing the information Southwest said that it would be working with the Department of Transportation to resolve the matter to the satisfaction of all.Southwest promised to fix these issue – Did it? “This level of close-in cancels led us to get behind and then we lost the use of the automation," the company said in announcing what went wrong during the holiday period in a January earnings call. “Consequently, without updated remember schedules, they can't reassign crew members to solve for flights with crew coverage issues. So the disruption uncovered a functional gap in our technology.” As CEO, Jordan also apologized to the customers and the employees and promised to resolve the technology issues to ensure a similar level of disruption would not happen again. On April 25, Southwest briefly grounded all flights "to work through data connection issues resulting from a firewall failure" but resolved the issue within a day. Analysts said that the issue lies with a wider need to modernize the entire software system that would come at a high cost to the airline. Despite all this, Southwest still reported record revenue of $5.7 billion in the first quarter of 2023. Things started to turn downward later in the year amid general problems of understaffing and rising jet fuel costs faced by the airline industry. Analysts at TD Cowen recently downgraded Southwest from Outperform to Market Perform after third quarter results that led Jordan to lower 2024 earnings per share estimates from $1.49 to $0. At $22.21 as of Oct. 30, Southwest shares are also down 38% since 2022 and 32% in the year to date.
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TheStreet
U.S. government says Southwest Airlines seriously messed up
The Department of Transportation may hit Southwest with a fine for the travel chaos seen during the 2022 holiday period.
*Another NBA legend has become a billionaire*
A fourth athlete has joined the list of billionaires: Earvin "Magic" Johnson. Forbes announced on Oct. 29 that Johnson's personal net worth is $1.2 billion, joining Michael Jordan, LeBron James, and Tiger Woods as the only billionaire athletes.Related: The NBA's next Black owner could be this legend — but he has only one team in mind However, Johnson played most of his NBA career in the 1980s, which was a decade before most of Jordan's successful years and a few decades before Woods and James' golden years. Johnson's been credited as helping save the NBA alongside Larry Bird as the league was struggling to be profitable in the 1970s. But because the league wasn't anywhere near as financially stable as it is now given its massive broadcasting rights deals — some of the NBA Finals games even aired on tape delay in the early 1980s — Johnson did not make nearly as much as his billionaire peers during his playing career. Johnson made just $40 million — or about $110 million adjusted for inflation — during his playing years. James will have made $530 million after his current contract ends in the 2024-25. Jordan made nearly $94 million during his playing career, mostly during the 1990s, but he also benefitted from endorsement deals and Nike spinning off his shoe line into its own Jordan Brand.Related: Why Magic Johnson Broke Down In Tears During Moving Interview About New NFL Ownership Johnson has built his wealth through businesses after his playing career. His popular business ventures are in sports as he has minority ownership stakes in the Los Angeles Dodgers of the MLB, Los Angeles Sparks of the WNBA, LA FC of the MLS, and most recently, the Washington Commanders of the NFL. But according to Forbes, the biggest chunk of Johnson's net worth comes from his controlling stake in an Iowa-based life insurance company called EquiTrust. Johnson bought 60% stake of the company in 2015. He also has investments in several other industries like real estate, health care, and fast food restaurants through his firm, Magic Johnson Enterprises. Action Alerts PLUS offers expert portfolio guidance to help you make informed investing decisions. Sign up now.
[Read more...](https://www.thestreet.com/sports/another-nba-legend-billionaire)
A fourth athlete has joined the list of billionaires: Earvin "Magic" Johnson. Forbes announced on Oct. 29 that Johnson's personal net worth is $1.2 billion, joining Michael Jordan, LeBron James, and Tiger Woods as the only billionaire athletes.Related: The NBA's next Black owner could be this legend — but he has only one team in mind However, Johnson played most of his NBA career in the 1980s, which was a decade before most of Jordan's successful years and a few decades before Woods and James' golden years. Johnson's been credited as helping save the NBA alongside Larry Bird as the league was struggling to be profitable in the 1970s. But because the league wasn't anywhere near as financially stable as it is now given its massive broadcasting rights deals — some of the NBA Finals games even aired on tape delay in the early 1980s — Johnson did not make nearly as much as his billionaire peers during his playing career. Johnson made just $40 million — or about $110 million adjusted for inflation — during his playing years. James will have made $530 million after his current contract ends in the 2024-25. Jordan made nearly $94 million during his playing career, mostly during the 1990s, but he also benefitted from endorsement deals and Nike spinning off his shoe line into its own Jordan Brand.Related: Why Magic Johnson Broke Down In Tears During Moving Interview About New NFL Ownership Johnson has built his wealth through businesses after his playing career. His popular business ventures are in sports as he has minority ownership stakes in the Los Angeles Dodgers of the MLB, Los Angeles Sparks of the WNBA, LA FC of the MLS, and most recently, the Washington Commanders of the NFL. But according to Forbes, the biggest chunk of Johnson's net worth comes from his controlling stake in an Iowa-based life insurance company called EquiTrust. Johnson bought 60% stake of the company in 2015. He also has investments in several other industries like real estate, health care, and fast food restaurants through his firm, Magic Johnson Enterprises. Action Alerts PLUS offers expert portfolio guidance to help you make informed investing decisions. Sign up now.
[Read more...](https://www.thestreet.com/sports/another-nba-legend-billionaire)
TheStreet
Another NBA legend has become a billionaire
He joins Michael Jordan and LeBron James in the billionaire club.
Another NBA legend has become a billionaire
A fourth athlete has joined the list of billionaires: Earvin "Magic" Johnson. Forbes announced on Oct. 29 that Johnson's personal net worth is $1.2 billion, joining Michael Jordan, LeBron James, and Tiger Woods as the only billionaire athletes.Related: The NBA's next Black owner could be this legend — but he has only one team in mind However, Johnson played most of his NBA career in the 1980s, which was a decade before most of Jordan's successful years and a few decades before Woods and James' golden years. Johnson's been credited as helping save the NBA alongside Larry Bird as the league was struggling to be profitable in the 1970s. But because the league wasn't anywhere near as financially stable as it is now given its massive broadcasting rights deals — some of the NBA Finals games even aired on tape delay in the early 1980s — Johnson did not make nearly as much as his billionaire peers during his playing career. Johnson made just $40 million — or about $110 million adjusted for inflation — during his playing years. James will have made $530 million after his current contract ends in the 2024-25. Jordan made nearly $94 million during his playing career, mostly during the 1990s, but he also benefitted from endorsement deals and Nike spinning off his shoe line into its own Jordan Brand.Related: Why Magic Johnson Broke Down In Tears During Moving Interview About New NFL Ownership Johnson has built his wealth through businesses after his playing career. His popular business ventures are in sports as he has minority ownership stakes in the Los Angeles Dodgers of the MLB, Los Angeles Sparks of the WNBA, LA FC of the MLS, and most recently, the Washington Commanders of the NFL. But according to Forbes, the biggest chunk of Johnson's net worth comes from his controlling stake in an Iowa-based life insurance company called EquiTrust. Johnson bought 60% stake of the company in 2015. He also has investments in several other industries like real estate, health care, and fast food restaurants through his firm, Magic Johnson Enterprises. Action Alerts PLUS offers expert portfolio guidance to help you make informed investing decisions. Sign up now.
Read more...
A fourth athlete has joined the list of billionaires: Earvin "Magic" Johnson. Forbes announced on Oct. 29 that Johnson's personal net worth is $1.2 billion, joining Michael Jordan, LeBron James, and Tiger Woods as the only billionaire athletes.Related: The NBA's next Black owner could be this legend — but he has only one team in mind However, Johnson played most of his NBA career in the 1980s, which was a decade before most of Jordan's successful years and a few decades before Woods and James' golden years. Johnson's been credited as helping save the NBA alongside Larry Bird as the league was struggling to be profitable in the 1970s. But because the league wasn't anywhere near as financially stable as it is now given its massive broadcasting rights deals — some of the NBA Finals games even aired on tape delay in the early 1980s — Johnson did not make nearly as much as his billionaire peers during his playing career. Johnson made just $40 million — or about $110 million adjusted for inflation — during his playing years. James will have made $530 million after his current contract ends in the 2024-25. Jordan made nearly $94 million during his playing career, mostly during the 1990s, but he also benefitted from endorsement deals and Nike spinning off his shoe line into its own Jordan Brand.Related: Why Magic Johnson Broke Down In Tears During Moving Interview About New NFL Ownership Johnson has built his wealth through businesses after his playing career. His popular business ventures are in sports as he has minority ownership stakes in the Los Angeles Dodgers of the MLB, Los Angeles Sparks of the WNBA, LA FC of the MLS, and most recently, the Washington Commanders of the NFL. But according to Forbes, the biggest chunk of Johnson's net worth comes from his controlling stake in an Iowa-based life insurance company called EquiTrust. Johnson bought 60% stake of the company in 2015. He also has investments in several other industries like real estate, health care, and fast food restaurants through his firm, Magic Johnson Enterprises. Action Alerts PLUS offers expert portfolio guidance to help you make informed investing decisions. Sign up now.
Read more...
TheStreet
Another NBA legend has become a billionaire
He joins Michael Jordan and LeBron James in the billionaire club.
*RosHunter =?UTF-8?B?0JrRg9C/0LjRgtGMIC0g0KTQvtGA0LzQsCDQvtC00LXQttC00Ys=?=*
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Forma-Odezhda
Купить Товары RosHunter Купить
Купить Товары Одежда для охотников под торговой маркой «RosHunter» отличается высоким качеством изготовления и долговечностью в эксплуатации. Её давно оценили люди, чьей страстью является охота . Наш девиз: «Качество и стиль», хорошо знаком всем нашим по
RosHunter =?UTF-8?B?0JrRg9C/0LjRgtGMIC0g0KTQvtGA0LzQsCDQvtC00LXQttC00Ys=?=
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Forma-Odezhda
Купить Товары RosHunter Купить
Купить Товары Одежда для охотников под торговой маркой «RosHunter» отличается высоким качеством изготовления и долговечностью в эксплуатации. Её давно оценили люди, чьей страстью является охота . Наш девиз: «Качество и стиль», хорошо знаком всем нашим по
*Аксельбант*
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Forma-Odezhda
Аксельбант
Узнайте о Аксельбант в энциклопедии магазина Форма одежды.
Аксельбант
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Forma-Odezhda
Аксельбант
Узнайте о Аксельбант в энциклопедии магазина Форма одежды.
*Особенности*
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Особенности камуфляжа Цифра
Узнайте о Особенности камуфляжа Цифра в энциклопедии магазина Форма одежды.
Особенности
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Особенности камуфляжа Цифра
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*Amazon has a fix for a big problem Walmart, Target can’t offer*
On an aggregate level, customer reviews help people make decisions. If a product on Amazon, Walmart, or Target's website has hundreds of reviews and the average comes out about 4 stars, that's probably a good product. The problem, however, is that it's rare that any item with a lot of reviews doesn't have a few 1-star reviews mixed in with the better ones. In many cases, the writeups with the negative reviews can give a would-be-purchaser pause, even when it seems like an outlier opinion. That small handful of people could have had unique, not-likely-to-be-duplicated bad experiences or they could be overly critical and picky. It's also possible that those customers learned something that all the 5-star reviewers ignored, which makes acting on reviews tricky at best. There's also the small matter that most reviewers are simply random strangers. They might have a bad experience that would not be applicable to how you might use the product or they might be idiots using the item incorrectly. So, product reviews are useful but have real limitations. Amazon (AMZN) - Get Free Report has found a unique way to make reviews a lot better and much more useful. Amazon wants people to be happy with their purchases as that cuts down on returns. Image source: Shutterstock Amazon tests a new review feature Amazon has a lot of reasons to want customers to be happy with their purchases. The key one is that returns are both expensive and inconvenient. No customer wants to have to go to a UPS store, Kohl's, Whole Foods, or other Amazon pickup location to bring something back. It's an added hassle that essentially undermines the reason people shop online in the first place — it's convenient and they don't have to go anywhere. To help limit returns, Amazon has been testing a new shopping feature. Amazon Shopping Director Oliver Messenger shared the news in a post on the company's blog. "Sometimes, it helps to get a little advice from your friends or family. But when it comes to online shopping, it can be hard to keep track of feedback from multiple people across messaging apps. Enter Amazon’s latest collaborative shopping feature— Consult-a-Friend, a new mobile shopping experience we are currently testing that lets you quickly and easily request, view, and manage your friends’ feedback on products within the Amazon Shopping app," he wrote. The feature will allow shoppers to get the opinion of people they actually know who know them, which takes the anonymity out of the review process. Consult-a-Friend also offers other benefits. As an example, Messenger wrote, “Not sure what to get your notoriously hard-to-buy-for dad? Survey your siblings on the newest model smart TV and see their responses in one spot.”Amazon raises the bar on shopping Amazon has a distinct advantage that even Target and Walmart can't reach. The sheer size of the company's customer base allows it to take for granted that your friends and family are on Amazon and checking it enough to be useful for a feature like Consult-a-Friend. "Typically, I’m critical of any actions that add friction to a transaction, and that was my first reaction here. However, I think this makes a lot of sense. For some purchases, asking around from friends and family makes sense. This creates a digital version of my dragging my kids to a store to 'help' me buy something for my wife," 50-year retail veteran Gary Sankary shared in a comment on a RetailWire story about Consult-a-Friend. Messenger shared that the new feature is in the first stages of testing. "Consult-a-Friend is currently being tested with select customers in the U.S., Australia, Belgium, Canada, France, Germany, India, Italy, Japan, Mexico, Netherlands, Poland, Spain, Saudi Arabia, Singapore, Sweden, Turkey, UAE, and the UK," he wrote. The company has not shared plans for a full rollout or what the criteria is for the test to be considered successful.
[Read more...](https://www.thestreet.com/retailers/amazon-has-a-fix-for-a-big-problem-walmart-target-cant-offer)
On an aggregate level, customer reviews help people make decisions. If a product on Amazon, Walmart, or Target's website has hundreds of reviews and the average comes out about 4 stars, that's probably a good product. The problem, however, is that it's rare that any item with a lot of reviews doesn't have a few 1-star reviews mixed in with the better ones. In many cases, the writeups with the negative reviews can give a would-be-purchaser pause, even when it seems like an outlier opinion. That small handful of people could have had unique, not-likely-to-be-duplicated bad experiences or they could be overly critical and picky. It's also possible that those customers learned something that all the 5-star reviewers ignored, which makes acting on reviews tricky at best. There's also the small matter that most reviewers are simply random strangers. They might have a bad experience that would not be applicable to how you might use the product or they might be idiots using the item incorrectly. So, product reviews are useful but have real limitations. Amazon (AMZN) - Get Free Report has found a unique way to make reviews a lot better and much more useful. Amazon wants people to be happy with their purchases as that cuts down on returns. Image source: Shutterstock Amazon tests a new review feature Amazon has a lot of reasons to want customers to be happy with their purchases. The key one is that returns are both expensive and inconvenient. No customer wants to have to go to a UPS store, Kohl's, Whole Foods, or other Amazon pickup location to bring something back. It's an added hassle that essentially undermines the reason people shop online in the first place — it's convenient and they don't have to go anywhere. To help limit returns, Amazon has been testing a new shopping feature. Amazon Shopping Director Oliver Messenger shared the news in a post on the company's blog. "Sometimes, it helps to get a little advice from your friends or family. But when it comes to online shopping, it can be hard to keep track of feedback from multiple people across messaging apps. Enter Amazon’s latest collaborative shopping feature— Consult-a-Friend, a new mobile shopping experience we are currently testing that lets you quickly and easily request, view, and manage your friends’ feedback on products within the Amazon Shopping app," he wrote. The feature will allow shoppers to get the opinion of people they actually know who know them, which takes the anonymity out of the review process. Consult-a-Friend also offers other benefits. As an example, Messenger wrote, “Not sure what to get your notoriously hard-to-buy-for dad? Survey your siblings on the newest model smart TV and see their responses in one spot.”Amazon raises the bar on shopping Amazon has a distinct advantage that even Target and Walmart can't reach. The sheer size of the company's customer base allows it to take for granted that your friends and family are on Amazon and checking it enough to be useful for a feature like Consult-a-Friend. "Typically, I’m critical of any actions that add friction to a transaction, and that was my first reaction here. However, I think this makes a lot of sense. For some purchases, asking around from friends and family makes sense. This creates a digital version of my dragging my kids to a store to 'help' me buy something for my wife," 50-year retail veteran Gary Sankary shared in a comment on a RetailWire story about Consult-a-Friend. Messenger shared that the new feature is in the first stages of testing. "Consult-a-Friend is currently being tested with select customers in the U.S., Australia, Belgium, Canada, France, Germany, India, Italy, Japan, Mexico, Netherlands, Poland, Spain, Saudi Arabia, Singapore, Sweden, Turkey, UAE, and the UK," he wrote. The company has not shared plans for a full rollout or what the criteria is for the test to be considered successful.
[Read more...](https://www.thestreet.com/retailers/amazon-has-a-fix-for-a-big-problem-walmart-target-cant-offer)
TheStreet
Amazon has a fix for a big problem Walmart, Target can’t offer
The online retailer has a new shopping option that even Walmart and Target would struggle to copy.
Amazon has a fix for a big problem Walmart, Target can’t offer
On an aggregate level, customer reviews help people make decisions. If a product on Amazon, Walmart, or Target's website has hundreds of reviews and the average comes out about 4 stars, that's probably a good product. The problem, however, is that it's rare that any item with a lot of reviews doesn't have a few 1-star reviews mixed in with the better ones. In many cases, the writeups with the negative reviews can give a would-be-purchaser pause, even when it seems like an outlier opinion. That small handful of people could have had unique, not-likely-to-be-duplicated bad experiences or they could be overly critical and picky. It's also possible that those customers learned something that all the 5-star reviewers ignored, which makes acting on reviews tricky at best. There's also the small matter that most reviewers are simply random strangers. They might have a bad experience that would not be applicable to how you might use the product or they might be idiots using the item incorrectly. So, product reviews are useful but have real limitations. Amazon (AMZN) - Get Free Report has found a unique way to make reviews a lot better and much more useful. Amazon wants people to be happy with their purchases as that cuts down on returns. Image source: Shutterstock Amazon tests a new review feature Amazon has a lot of reasons to want customers to be happy with their purchases. The key one is that returns are both expensive and inconvenient. No customer wants to have to go to a UPS store, Kohl's, Whole Foods, or other Amazon pickup location to bring something back. It's an added hassle that essentially undermines the reason people shop online in the first place — it's convenient and they don't have to go anywhere. To help limit returns, Amazon has been testing a new shopping feature. Amazon Shopping Director Oliver Messenger shared the news in a post on the company's blog. "Sometimes, it helps to get a little advice from your friends or family. But when it comes to online shopping, it can be hard to keep track of feedback from multiple people across messaging apps. Enter Amazon’s latest collaborative shopping feature— Consult-a-Friend, a new mobile shopping experience we are currently testing that lets you quickly and easily request, view, and manage your friends’ feedback on products within the Amazon Shopping app," he wrote. The feature will allow shoppers to get the opinion of people they actually know who know them, which takes the anonymity out of the review process. Consult-a-Friend also offers other benefits. As an example, Messenger wrote, “Not sure what to get your notoriously hard-to-buy-for dad? Survey your siblings on the newest model smart TV and see their responses in one spot.”Amazon raises the bar on shopping Amazon has a distinct advantage that even Target and Walmart can't reach. The sheer size of the company's customer base allows it to take for granted that your friends and family are on Amazon and checking it enough to be useful for a feature like Consult-a-Friend. "Typically, I’m critical of any actions that add friction to a transaction, and that was my first reaction here. However, I think this makes a lot of sense. For some purchases, asking around from friends and family makes sense. This creates a digital version of my dragging my kids to a store to 'help' me buy something for my wife," 50-year retail veteran Gary Sankary shared in a comment on a RetailWire story about Consult-a-Friend. Messenger shared that the new feature is in the first stages of testing. "Consult-a-Friend is currently being tested with select customers in the U.S., Australia, Belgium, Canada, France, Germany, India, Italy, Japan, Mexico, Netherlands, Poland, Spain, Saudi Arabia, Singapore, Sweden, Turkey, UAE, and the UK," he wrote. The company has not shared plans for a full rollout or what the criteria is for the test to be considered successful.
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On an aggregate level, customer reviews help people make decisions. If a product on Amazon, Walmart, or Target's website has hundreds of reviews and the average comes out about 4 stars, that's probably a good product. The problem, however, is that it's rare that any item with a lot of reviews doesn't have a few 1-star reviews mixed in with the better ones. In many cases, the writeups with the negative reviews can give a would-be-purchaser pause, even when it seems like an outlier opinion. That small handful of people could have had unique, not-likely-to-be-duplicated bad experiences or they could be overly critical and picky. It's also possible that those customers learned something that all the 5-star reviewers ignored, which makes acting on reviews tricky at best. There's also the small matter that most reviewers are simply random strangers. They might have a bad experience that would not be applicable to how you might use the product or they might be idiots using the item incorrectly. So, product reviews are useful but have real limitations. Amazon (AMZN) - Get Free Report has found a unique way to make reviews a lot better and much more useful. Amazon wants people to be happy with their purchases as that cuts down on returns. Image source: Shutterstock Amazon tests a new review feature Amazon has a lot of reasons to want customers to be happy with their purchases. The key one is that returns are both expensive and inconvenient. No customer wants to have to go to a UPS store, Kohl's, Whole Foods, or other Amazon pickup location to bring something back. It's an added hassle that essentially undermines the reason people shop online in the first place — it's convenient and they don't have to go anywhere. To help limit returns, Amazon has been testing a new shopping feature. Amazon Shopping Director Oliver Messenger shared the news in a post on the company's blog. "Sometimes, it helps to get a little advice from your friends or family. But when it comes to online shopping, it can be hard to keep track of feedback from multiple people across messaging apps. Enter Amazon’s latest collaborative shopping feature— Consult-a-Friend, a new mobile shopping experience we are currently testing that lets you quickly and easily request, view, and manage your friends’ feedback on products within the Amazon Shopping app," he wrote. The feature will allow shoppers to get the opinion of people they actually know who know them, which takes the anonymity out of the review process. Consult-a-Friend also offers other benefits. As an example, Messenger wrote, “Not sure what to get your notoriously hard-to-buy-for dad? Survey your siblings on the newest model smart TV and see their responses in one spot.”Amazon raises the bar on shopping Amazon has a distinct advantage that even Target and Walmart can't reach. The sheer size of the company's customer base allows it to take for granted that your friends and family are on Amazon and checking it enough to be useful for a feature like Consult-a-Friend. "Typically, I’m critical of any actions that add friction to a transaction, and that was my first reaction here. However, I think this makes a lot of sense. For some purchases, asking around from friends and family makes sense. This creates a digital version of my dragging my kids to a store to 'help' me buy something for my wife," 50-year retail veteran Gary Sankary shared in a comment on a RetailWire story about Consult-a-Friend. Messenger shared that the new feature is in the first stages of testing. "Consult-a-Friend is currently being tested with select customers in the U.S., Australia, Belgium, Canada, France, Germany, India, Italy, Japan, Mexico, Netherlands, Poland, Spain, Saudi Arabia, Singapore, Sweden, Turkey, UAE, and the UK," he wrote. The company has not shared plans for a full rollout or what the criteria is for the test to be considered successful.
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TheStreet
Amazon has a fix for a big problem Walmart, Target can’t offer
The online retailer has a new shopping option that even Walmart and Target would struggle to copy.
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